Return & Refund Policy

At PrimePick, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be in its original packaging.

• Proof of purchase or order confirmation may be required.

Certain items may not be eligible for return due to hygiene, customization, or other restrictions.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider or financial institution.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with:

• Your order number

• A description of the issue

• Photos of the item (if applicable)

We will review the issue and work to provide a suitable resolution.

Order Cancellations

Orders may be canceled before they are processed or shipped. Once an order has been shipped, cancellation may no longer be possible.

Shipping Costs

Shipping charges are generally non-refundable unless the return is due to our error, such as receiving a defective or incorrect item.

Contact Us

If you have any questions about our Return & Refund Policy or would like to request a return or refund, please contact us:

Email: pickprime@78gmailcom

Our customer support team will be happy to assist you.

Thank you for choosing PrimePick.