Shipping Policy

Overview

At PrimePick, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how we process, ship, and deliver orders placed through our store.

Order Processing

• Orders are typically processed within 1–3 business days after payment is received.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During periods of high order volume, processing times may be slightly delayed.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

• Standard Shipping: 7–15 business days

• International Shipping: 10–25 business days

Please note that delivery times are estimates and cannot be guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, order size, and selected shipping method.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, if available. You can use this information to monitor the status of your shipment.

Delayed or Lost Shipments

While we strive to ensure timely delivery, delays may occasionally occur due to weather conditions, customs processing, carrier issues, or other factors beyond our control.

If your order appears lost or significantly delayed, please contact us, and we will assist in investigating the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. PrimePick is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

Damaged Packages

If your package arrives damaged, please contact us immediately and provide photos of the package and product so we can assist you with a resolution.

Contact Us

If you have any questions regarding shipping, order tracking, or delivery, please contact us:

Email: pickprime@78gmailcom

Our customer support team will be happy to assist you.

Thank you for shopping with PrimePick.